Our services division provides all services necessary to support a scanning environment, whether this is a production scanning bureau or a networked department. Our services include:
Purchasing a scanner is just the first step in converting paper to digital images. Scanners are mechanical devices and like motor vehicles, run better if they are properly maintained. Allscan offer a number of maintenance options:
- Monthly maintenance contracts are the most cost effective and provide the greatest peace of mind. These ensure that we keep track of your scanners performance and conduct preventative maintenance on a regular basis.
- Contact us to day to ask about our low cost, high quality maintenance offerings.
- We can cater for On-site or carry-in maintenance depending on the size of the scanner and your requirements.
- Bundle a maintenance contract with one of our scanner rentals, and you have the full solution without the need to worry about scanners becoming outdated. should the need demand it, we can include software rentals too for the complete rental package.
Scanner Maintenance contracts
Support and maintenance is offered either by a full support contract or on-demand. Our standard maintenance contract options are the most cost effective, and make sure that our technicians are available when your scanners go down.
Scanner Warranty Claims
Let Allscan handle all your scanner warranty claims. Our service team will repair scanners still under warranty with major scanner manufacturers. Allscan technicians are trained and certified with Kodak, Canon,Visioneer, Xerox, Fujitsu and Panasonic.
Scanner Servicing and repairs
Faulty scanners mean downtime! Our team of very experienced, manufacture-trained technicians will repair or service scanners in the shortest possible time to get your production documentation on the go again.
A key component of our maintenance contracts is preventative maintenance. Our teams will schedule regular visits based on duration or throughput to make sure that parts are replaced before they become expensive failures.
Speak to our team about refurbishing your old equipment. We are equipped to repair scanners back to excellent condition, and make sure that you keep on scanning. If you are looking to purchase or rent scanners, we may have a refurbished scanner that is ideally suited to your application. This is normally the most cost effective option available.
Scanner parts and spares
Whilst we cannot keep spares for every possible part, we do keep a comprehensive range of spares to make sure that scanners can be repaired in the shortest possible time. We recognize that scanning has become a vital part of your business, so we keep stock of the most critical components. When we don't have stock, we keep close contact with our major suppliers and can get replacement parts in a very short time. If you would like to purchase spares, contact our maintenance department today.
Scanner Consumables and Parts
If you need scanner consumables and parts, contact our maintenance division and we will be able to provide items for your Kodak, Canon, Fujitsu, Panasonic, Xerox and Visioneer units. Purchase in bulk for all your branch offices to ensure the best possible price.
Renting a scanner may be the most cost-effective introduction to scanning, especially if you have a short term need, or a high volume back-scan requirement. Regardless of what your scanning requirement is, if you don't need to purchase, we can provide you with a scanner that meets your particular needs—and then we'll take it back once your job is completed.